Do I have to be home during the pick up and drop off?

Absolutely Not! Most of our residential customers aren’t home when we pick up and deliver their dry cleaning. We will supply you with a bag to protect your dry cleaning from the weather, and a hook to hang it from. That way, we can pick it up without you even knowing we were there, and you can go to work, run your errands, or play in the back yard with the kids!


What If I am out of town or going on vacation?

Just give us call at 404-492-3067 or email us at info@drypickup.com and we will hold your clothes for you until the date you provide for us.


What if i don't need dry cleaning every week? Do i have to call?

No, that will not be necessary, if you don't have any dry cleaning simply don't leave out your green bag. We are already in your neighborhood, so it’s no problem for us to drive by and check.

 


How do I pay?

We make payment easy by automatically billing your credit card before each drop off. We accept all of the major credit card companies.

 


What if it's raining?

If you are concerned, just place your clothes inside a plastic bag before you put it in our green DryPickup bag. Your driver will also take precautions on the delivery. If your driver is concerned, a last resort will be holding your order till the next day.

 


How often can i get service?

We provide route service twice a week to your home. Depending on your location, your service days would be Monday and Thursday or Tuesday and Friday.

 


What is the turn around time?

Turn around time is three working days on dry cleaning & laundry. Other items such as alterations, leather & suede cleaning, rugs and wedding gowns vary per job.

 


I may need you twice a week, how can i get another green bag?

Give us a call at 404-492-3067 and we will deliver a green bag straight to your door so you can constantly have a green bag at your home.